FAQ
1. How long will it take to receive my order?
We process orders within 1–3 business days. Standard shipping typically takes 5–8 business days, while express shipping arrives in 2–4 business days.
2. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use it to follow your package right to your door.
3. Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $75.
4. What is your return policy?
If you’re not completely happy with your jewelry, you can return it within 14 days of delivery for a full refund or exchange. Items must be unworn and in original packaging. (For full details, please see our Returns Policy.)
5. Can I change or cancel my order after placing it?
We start processing orders quickly to get them to you fast. If you need to make changes, please contact us within 2 hours of placing your order at support@gleanandgliid.com.
6. What materials are your jewelry pieces made from?
Our pieces are crafted using high-quality metals, including gold plating, sterling silver, stainless steel, and carefully selected stones — designed to offer both style and durability.
7. Do you ship internationally?
Yes, we ship to select international countries! Please note that delivery times and customs fees may vary depending on your location.
8. How should I care for my jewelry?
To keep your jewelry looking beautiful, avoid contact with water, perfumes, and harsh chemicals. Store pieces in a dry, cool place when not in use.
Still have questions?
Feel free to reach out anytime at 📧 support@gleanandgliid.com — we're always happy to help!